Refund policy

Cancellation Policy

You may cancel your order anytime before it enters the shipping process by contacting our Customer Support team at [insert Grains & Tan contact number]. Please note:

  • Sale items are not eligible for cancellation.

  • Once canceled, refunds will be processed to your original payment method within 7–10 business days.

Shipping Address Changes

Need to update your delivery address? You can do so before your order ships by reaching out to our team.

  • Same-state address changes: No extra fees.

  • Out-of-state updates: Additional shipping charges may apply.

Refund Timeline

  • Prepaid orders (Credit/Debit Card, Net Banking, UPI, etc.): Refunds reflect in your account within 7–10 business days after cancellation.

  • Cash on Delivery (COD): No payment was collected, so no refund is required.

  • Coupons/Promo Codes: Automatically credited back to your account.

Questions? Contact us at [Grains & Tan support email/phone]—we’re happy to help!